 |
Business Process Outsourcing
is fast becoming one of the leading information technology based
services for developing countries from companies in Europe and North
America. To attract contact centre and business process outsourcing
operations internationally to South Africa, and in particular the
sizzling city of Durban, BizWorks has a facility that
provides state of the art contact center infrastructure and a high
standard environment for organisations wanting to either pilot,
outsource or co-source their contact centre operations. At BizWorks, we ensure
that you never lose touch with your customers by setting the standard
for inbound, outbound and automated telephony using our state of the
art contact centre to deliver telephony and web-telephony initiatives,
programmes and campaigns as a seamless interface with the
organisation’s strategy, infrastructure, management and operations.
BizWorks
provides pilot campaigns or phased volume implementation through its
dedicated pilot centres. We offer highly competitive costs and rates
bringing minimum fixed costs together with variable cost financial
models, whatever the size of the initial undertaking.
A SANS/ISO/IEC
27001 Certified Company
• Inbound Call Handling:
Customer Services, Help Desk/Support
• Outbound Services:
Telesales, Market Research
• Data Capture |
