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Business Process Outsourcing is fast becoming one of the leading information technology based services for developing countries from companies in Europe and North America. To attract contact centre and business process outsourcing operations internationally to South Africa, and in particular the sizzling city of Durban, BizWorks has a facility that provides state of the art contact center infrastructure and a high standard environment for organisations wanting to either pilot, outsource or co-source their contact centre operations.
At BizWorks, we ensure that you never lose touch with your customers by setting the standard for inbound, outbound and automated telephony using our state of the art contact centre to deliver telephony and web-telephony initiatives, programmes and campaigns as a seamless interface with the organisation’s strategy, infrastructure, management and operations.
BizWorks provides pilot campaigns or phased volume implementation through its dedicated pilot centres. We offer highly competitive costs and rates bringing minimum fixed costs together with variable cost financial models, whatever the size of the initial undertaking.
• Inbound Call Handling:
Customer Services, Help Desk/Support
• Outbound Services:
Telesales, Market Research
• Data Capture |
